Contact BECANADA Staff, Sales and/or Support:

Support Links / Questions Links:


For Client testimonials  / comments about :

Use the following links below for product related purchase FAQS AND/OR and information request form OR call us direct [see below].

  • For Power Submitter Questions / FAQs - click here
  • Current Power Submitter Owners:
    - For Power Submitter Specific Help, Install Fixes, Upgrades  How to and more ... Click here
    - Additional Support links / text below.
  • For Isell Questions / FAQs - Click here
  • For Power Browser Questions / FAQS - Click here

NOTE: For product support links , product help, Q / A, Error fixes , to contact us, and so on... please scroll down.


How To Use This Section:

  1. Scroll down to the subject / section in question.

  2. Check out the "help links" FIRST ...

  3. Return to this page if you can not locate the answer to your question.

  4. Choose the SUBJECT, fill in any special fields required for a particular section.

  5. Scroll down and fill in "general fields".

  6. Click on the SEND EMAIL link.

IMPORTANT:

Please check HELP SECTIONS before emailing. This way you can get an immediate answer to your question[s] 99% of the time.


Common General Questions

  • Who is Becanada?
    Click here for corporate profile.

  • Ordering Questions / FAQs
    Got a question about ordering? Click here

  • Want to Join OUR Reseller Program?
    Click
    HERE - it's free.

  • Want to submit an article for possible publication in Cashlinks, ISELL or Traffic Blaster Newsletter[s]?
    Choose Subject:
    Ezine Article Submission
    --> Then fill in the "general information" section [enter article in the large "general text" field].

  • NO Response/No Product/No Email?
    Lost Order / Did not receive it within 72 hours?
    Did not get a response within 72 hours?
    Click HERE for the "Lost & Found"
    OR email using A DIFFERENT email address.


  • To Suggest a link, site, etc for inclusion in the database please go to:
    ADD URL
    - Click HERE.


Software Section 1 - Power Submitter / Classifieds Software, Auto-Browser

  • Power Submitter Product Information

    Click here for complete information on Power Submitter, Commons Questions and Answers, and complete package information.


  • VERSION 9, 9.5, 9.9 and above - FAST HELP - Questions/problems and fixes.

    HELP SECTION #1
    - Errors and FIXES.

    Errors at Install / FAQ for common problems including Anti-Virus settings/warnings or errors, Spyware Controls and more... for version 9.9 and above.
    Click Here


    HELP SECTION #2
    - Common Questions, Answers and more Fixes.

    Click
    here for common problems, fixes as well as Q & A for Versions 9.1 and up...

    HELP SECTION #3 - Training to use the software

    Click here to go to the SITEMAP to access online videos showing click by click how to use the software. Also in the software click on QUICK REFERENCE in Power Submitter for 60 seconds visual how to ; in AOS, click on TRAINING CENTER on the main page when you start the software. 


  • Using the Software - Classifieds Submitter - Version 9.5 and above users:

    These versions have a "quick start" visual reference built in to help walk you thru the software. For audio/visual full presentations on "basic" & "advanced" usage of the software and additonal "how to" material with full screen shots and instructions click HERE

  • Using the Software - Classifieds Submitter - Version 9 to Version 9.3 :

    These versions have a HELP WIZARD built in to help walk you thru the software AS YOU USE it. To activate this feature, start up Submitter, and click on "SUBMIT -select-" and SET HELP WIZARD. A pop up window will instruct you as you use the software. For visual "how to" with full screen shots and instructions click HERE - there are also a/v presentations for new 9.5+ versions you can access for additional reference.

  • Using the Software - Auto Browser:

    This software has a HELP WIZARD built in to help walk you thru the software AS YOU USE it. To activate this feature, start up Auto-Browser, and click on "OPTIONS -select-" and SET HELP WIZARD. A pop up window will instruct you as you use the software... this software is a submissions AID rather than a "full blown" submitter like Power Submitter. For visual "how to" with full screen shots and instructions click HERE

  • Software HELP page Version 9.5 and above... & Software HELP page Version 8 and above [including version 9.5 users and above]...

    Click
    here for IMMEDIATE answers to common software challenges, software installs, errors, "BUGS", usages questions etc...

  • Software HELP page - Install, Re-install, Setup and Start Up.

    For Detailed STEP BY STEP Install / Setup and Start instructions
    click HERE

  • SOFTWARE Upgrades HELP page

    Click
    here for IMMEDIATE answers on timetables for upgrades...

Not find an answer ? - If you could not locate an answer to your question, or problem please choose a subject, fill in any additional fields, and SCROLL down to the "general information" fields to complete your email...

CHOOSE SUBJECT [then fill in fields below and scroll down to bottom of the page]:
Software General.
Software Install.
Software Use

Additional Software Fields:
Computer Platform [IE Win98, Pentium III 400]:
Error Received [if applicable]:
Error Occured When [if applicable]:


Software Section 2 - ISELL FREE/PAID CLASSIFIEDS:

  • Product Information [this product is free]:


    Free download instructions, Newsletters, Install step by step , Admin controls, and much more... click here

  • HELP For ISELL Software page.


    Click here for IMMEDIATE answers to common software challenges, software installs, errors, "BUGS", questions etc...


  • Commissions Tracking - For All versions of Isell Classifieds Software including free version.


    Sales are tracked through all pop ups/under windows, links, including Global Ads postings and download links - and are paid BI-MONTHLY for Power Submitter, Isell and Best-Host. webmasters will receive an email AND/OR a commissions payment via Paypal or by mail. These links must be activated on certain versions of ISell Classifieds Service software in the classifieds admin area.

Not find the answer? - If you could not locate an answer to your question, or problem please choose a subject, fill in any additional fields, and SCROLL down to the "general information" fields to complete your email.

CHOOSE SUBJECT [then scroll down]:
Isell Classified Script
Isell Free Install Option


ORDER / Billing Question:

  • Got a question about ordering? Click here
  • If you have an order inquiry, please state your full name, address, approximate date of purchase, what you ordered and the type of method of ordering (by mail or online, by cheque or Credit Card). Note that all cheques, online or not - are held 10 days for clearing.

  • Also, all payments sent in by mail, take about 2-3 weeks to reach us - and like amount of time if your order was to be sent by mail. Fed Ex can take 1 to 3 days to reach you, depending on your location.

  • Also see our corporate FAQ page.

Not found an answer?

If you could not locate an answer to your question, or problem please choose a subject, fill in any additional fields, and SCROLL down to the "general information" fields to complete your email...

CHOOSE SUBJECT [then scroll down]:
Order Online Purchase
Order By Mail


Cashlinks / Affiliate / Reseller Questions:

  • Want to Join OUR Reseller Program?
    Click
    HERE - it's free.

  • Cashlinks Members "change of information":
    Got a new email address and /or want to change your website ADDRESS/URL? Please re-sign up, click on CASHLINKS.

  • Commissions? Pay Cheques? Downline? How to Join programs? How Do I Start? Resources?
    Log in at the members sites - click here

  • Also see our corporate FAQ page.

Not found an answer to your reseller question? - If you could not locate an answer to your question, or problem please choose a subject, fill in any additional fields, and SCROLL down to the "general information" fields to complete your email...

CHOOSE SUBJECT and Scroll down for additional fields:
Cashlinks - Reseller Question.


Sell Products and or Services.

CHOOSE SUBJECT [then scroll down]:
Sell Products - You want to market a services and/or product through us.

Please supply wholesale / retail, ordering methods and info about the products / services.If possible, please provide a website address. Please supply as much detail in point form as possible. Cashlinks has over 15000 members worldwide and is constantly looking for new and exciting products.


Did not find the answer above or in any of the "help" pages?

  • See our general corporate FAQ page or ordering FAQ page.
  • If you could not locate an answer to your question, or problem please choose a subject, fill in any additional fields, and SCROLL down to the "general information" fields to complete your email...

CHOOSE SUBJECT [if you have not already above]:
General Inquiry - Please be as specific as possible in your comments section.
Ad Rates Comment

General Information Fields -

After "Choosing a Subject" and filling in ANY required fields for the above subject, please fill in these final fields and click the "Send Email" button when complete.

Full Name [required]:
First name:
Last name:

General Text Field [optional]:

Please ENTER any additional information, comments, questions etc in the field below...

Your E-Mail Address [required]:
(your response will be sent here):


[example: myname@aol.com ]

IMPORTANT:

You will get a copy of this form BY EMAIL within a few minutes.

If you DO NOT get a copy, please DOUBLE check your email address, and re-send your comments - what this means is that we can not RESPOND to your email, because your address entered above was invalid and/or incorrect and/or your email address was removed and/or the mail server you use is 'down'/'unreachable' temporarily - please RESEND IT.

Thank you for taking the time to fill out this form.
BECANADA

All questions are answered ASAP - some tech questions may take longer.


DIRECT CONTACT INFORMATION

To contact us between normal business hours 10am-5 pm Monday thru Friday , Eastern Standard Time use this number:

613-836-6389

You can contact someone directly AND/OR leave a message. Email is answered / monitored outside of these hours / days - generally every 60 minutes or less.

Messages left after business hours will be returned the next day OR other arrangements will be made to contact you ; please specify BEST time to reach you, your timezone, phone number and email address and the nature of your inquiry.


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Contact Sales / Support: E-Mail - 24/7/365
Direct: 613-836-6389 (Monday-Friday 10am-5pm Eastern)

Becanada - Corporate Information
Address: 195 Spruce Ridge Road , Carp, Ontario , Canada
(20 Minutes West Of Ottawa, Canada's Capital City.)

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