Side-Step
The Big Business Branding Techniques Thatll Leave You Broke And
Disappointed And Discover Cost-Effective Branding Strategies That Small And
Home-Based Businesses Can Start Using Today
From the e-mail Ive
been receiving lately, its clear there is a lot of confusion surrounding
the topic of online branding. Nike, Coke-Cola, Budweiser, McDonalds,
Levis, Amazon.com... these are the branding masters.
Now the question is, how
can you model their success?
These days, online branding
is being preached as one of the big "Do or Die" marketing strategies.
So everyone wants to brand their e-business -- but no one is exactly sure
what branding is, how its done, or where to start.
What is branding,
anyway?
Branding is about building
a compelling association between (a) your company, your logo, your
products, etc., and (b) an image, an emotion, or a memorable message that
embodies -- implicitly or explicitly -- the biggest benefit you have
to offer your customers.
Effective branding creates
the kind of fierce product loyalty that leaves customers indifferent
to the marketing tactics of the competition. Its what compels
you to walk past all of those no-name-brand on-sale colas at the local grocery
store and pick up the 6-pack of Coca-Cola that costs three times more.
Its what makes children plead and beg to go back to McDonalds again
and again. And its what has made the phrase "Just Do It" synonymous
with Nike.
Say "Amazon.com," and
people think of "The Earths Biggest Bookstore." Go to Burger King because
you can "Have It Your Way." Buy Energizer batteries because they "Just
keep going, and going, and going." And "When you care enough to send
the very best," send a Hallmark card.
But the slogans and taglines
are only part of it. Think of the Hallmark commercials. These
tearjerker mini-dramas are built around love and family values, ending with
someone showing they "care enough" by giving a loved-one a Hallmark
card. They evoke strong emotions that drive their slogan
home.
And think about the Nike
logo -- the "Swoosh" that represents the wing of the Greek goddess Nike,
the personification of victory. While its probably safe to say
that the majority of people are unaware of its mythological significance,
their logo holds just as much meaning as their name.
Its all very impressive,
right? Well... yes. But before you jump on the bandwagon,
lets take a realistic look at the "big branding picture" to see where
your small or home-based e-business fits into this.
First, lets debunk
the three major branding myths I frequently encounter...
MYTH
#1
I need to make
my company or product a household name.
TRUTH: Youll
be most successful and most profitable if you closely target your market!
Focus on getting your business name and your advertising in front of
your best potential customers -- the people who have an expressed interest
in what youre offering -- as opposed to everyone!
MYTH
#2:
Branding
my business online means buying thousands of dollars worth of high-visibility
banner impressions.
TRUTH: Banner
advertising just isn't as profitable as it once was. Ads that once
pulled 5 to 10% click-throughs are now lucky to pull 0.6 to 0.8%, if even
that. Youll be far more successful if you focus your
limited advertising dollars on more performance-based advertising. Pay for
customers... not overpriced, unproven advertising.
MYTH
#3:
Ill
need to spend a lot of money if I want to gain brand recognition.
TRUTH: There are
plenty of free and low-cost techniques that you can use to brand your
e-business.
If youre a small
or home-based business then, chances are, you dont have the millions
of advertising dollars it takes to build a nationally recognized brand and
make your company a household name -- at least not yet!
So lets skip
the high-priced large corporate branding techniques that Im seeing
pushed everywhere I look -- after all, these strategies simply dont
translate to e-businesses with limited advertising budgets -- and instead,
let me give you some practical information...
Cost-Effective
Branding Techniques That You Can Start Using Today:
1) Develop
A Strong Unique Selling Proposition (USP)
Imagine yourself sitting
across the table from your best potential customer. In one sentence
-- one very short sentence -- clearly communicate how he or she will benefit
from doing business with you. Your message should be clear, the language
simple, and it should be easy to remember. Theres no room for
wordy corporate mumbo jumbo here.
I know this is a pretty
tall order... but your hours of agonizing, writing, brainstorming, and rewriting
will pay off in the end. This will be the message that your market
will identify you by and associate you with.
2) Target
Your Market
The beauty of running
an online business is that you can reach literally hundreds of thousands
of targeted potential customers all over the world -- people who want to
buy what youre selling -- for little or no cost. Its what
has made it possible for small and home-based business owners like you to
take the Internet by storm and make outrageous profits with very limited
advertising budgets.
Why would you turn a blind
eye to this critical advantage by spreading your limited advertising
dollars across the entire web -- trying to sell your product to everyone
-- instead of focusing on those people who want to buy from you?
It just doesnt
make sense.
So I know Ive already
mentioned this, but its worth saying again. Its absolutely
critical that you target your market.
3) Whenever
Possible, Make Your Message Interactive
If you can compel people
to actively engage your marketing message rather than passively hear or view
it, youll dramatically increase the probability that theyre going
to absorb it, remember it, and repeat it.
One of the best ways to
make your marketing message interactive is through viral marketing. To read
a previous Marketing Tips article that explains exactly what you can do to
make your marketing message viral,
click
here now.
4) Be
Consistent In Voice, Format, And Delivery
In order to engrave your
brand in the minds of your target market, you need to consistently repeat
your message to them...
-
Design a signature
file that contains your message and attach it to the end of every e-mail
you send. It costs you nothing and its an easy, effective way
to repeat your message to those people you have direct contact with -- your
best potential and repeat customers!
-
Your web site design,
logos, and graphics should, if possible, visually emphasize and
reinforce your message. Check out McDonalds' web site at
http://www.mcdonalds.com Does that
yellow and red look familiar? Think about how you can similarly use
your web site design to further impress your brand in the memory of your
visitors.
-
Your newsletter content
and your web site content should all ultimately contribute to your marketing
message. There is no room for distractions like articles or links that
dont move you towards your main goal (to sell your product,
remember?).
5) Nurture
Existing Relationships With Customers And Subscribers
If they already know you,
if theyre already familiar with who you are and what you do, if
theyve already bought something from you, then you should be building
on these existing relationships. Maintain regular contact via e-mail
(its free!), and consistently remind them who you are, what you
do, and most importantly, how they stand to benefit from continuing to do
business with you.
If you play your cards
right, not only will you profit from their repeat business, you may
also persuade them to "spread the good word" to others with similar
interests.
6) Be
Visible To Your Best Potential Customers
A big part of branding
is obviously about getting your name in front of your best potential customers,
so that when the time comes for them to buy, theyll choose you over
the competition! Here are a few powerful ways that you can
do this...
-
Write articles
that contain information that will be of interest to your target market and
then offer them to industry newsletters and web sites free of charge.
Web masters and editors will appreciate the free, quality content, and
youll get your name and URL in front of your target market.
-
Participate in newsgroups
and discussion forums where your target market hangs out. This
is an easy, no-cost way to develop your reputation as an industry expert.
Simply make yourself available to answer questions and provide participants
with information that they will value.
-
Submit your web site
to the search engines and directories. Also be sure to search for directories
that are geared towards your industry and request a listing.
-
Request links from
sites where your target market meets. This is not only a great way to
increase your visibility, its also an extremely powerful way to attract
large volumes of highly targeted traffic -- yet its frequently dismissed
or overlooked!
-
Use banner advertising
-- in moderation! With well-designed banners and a targeted ad
campaign, you can make money with banner advertising. Just be
sure to educate yourself on the latest, most cutting-edge banner techniques
before getting started. To read an article on designing effective banners
that really work,
click
here now.
-
Start your own Affiliate
Program. With your own Affiliate Program, you can enlist an army
of affiliates who will spread your name and your marketing message across
the web -- and you dont pay them a cent until they make a sale.
To read an article on how you can start and profit from your very own Affiliate
Program,
click
here now.
Dont
Lose Sight Of Your Ultimate Goal:
With branding being hyped
as one of the marketing strategies to pursue right now, I worry
that some of you may be steered off-track. While its a good
idea to be aware of and actively direct how your e-business is being branded,
remember that there is a key difference between creating awareness and
actually closing sales.
Given the innumerable
marketing strategies that you can use to simultaneously create brand awareness
AND draw targeted traffic to your web site, there is no reason for you to
be spending your limited advertising dollars on branding techniques that
dont return a significant profit.
Avoid being sucked in
by the myth that the entire web needs to know who you are. Focus on
your target market and realize that most forms of traffic generation
ultimately enhance awareness of your brand.
You are spelling
out your brand message, directly and indirectly, with everything that you
do, say, and sell. |